ISO 13009:2015 establishes general requirements and recommendations for beach operators that offer tourist and visitor services. It provides guidance for both beach operators and users regarding the delivery of sustainable management and planning, beach ownership, sustainable infrastructure and service provision needs, including beach safety, information and communication, cleaning and waste removal.
ISO 13009 is intended for use by tourism operators, destination managers, and other stakeholders involved in the planning, development, and management of tourism activities in natural and cultural areas.
The standard is designed to be applicable to all types and sizes of tourism organizations, from small community-based tourism initiatives to large-scale tourism developments. By following the guidelines set out in ISO 13009:2015, tourism organizations and destinations can improve the sustainability of their operations and contribute to the long-term viability of the tourism industry.